Mark Levy | Passionfroot

Mark Levy

Mark Levy is an experienced business leader with over 25 years of expertise in digital and customer experience. Levy writes the DCX Newsletter, which offers daily and weekly insights, trends, and best practices to inspire, educate, and coach customer-obsessed leaders. He is also an author, and publisher, having recently published "The Psychology of CX 101."

Decoding Customer Experience

Inspiration, education, and coaching for customer-obsessed leaders.
Read by over 1700 executives and leaders at Microsoft, Frontier Communications, Humana, Genesys, JPMC, and many more.

Sunday - Friday

Previous partnerships

Selected companies I have worked with

Dojo Partners

Intercom/Fin

Synthflow AI

Enterpret

LevelAI

Viktor

Cresta

Testimonials

Inspiring, educating, and coaching customer-obsessed pros to deliver unforgettable experiences | Follow for daily insights on CX, leadership, and authentic personal growth

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