What partners and readers say

“The CS Café Newsletter is the quintessential resource for all things Customer Success. The material resourced and curated by Hakan is always current and actionable for all CS organizations.”
– Kevin Herrholtz, VP of Client Success, AddShoppers

“Our newsletter sponsorship with the CS Café brought the right eyes to our brand. Hakan was easy and enjoyable to work with.”
– Hannah Owen, Demand Generation Manager, Matik

I’ve spent 20+ years in Customer Success, including roles at Adobe, Expedia, and Autodesk.

I launched The CS Café to help CS leaders run tighter renewals, stronger QBRs, and build executive trust with clear, repeatable systems.

Why partner with The CS Café

• Right buyers: CS leaders and senior CSMs who influence retention, tooling, and renewal strategy

• High trust: Sponsors appear alongside practical playbooks, not generic content

• Selective inventory: I keep sponsor slots limited and relevant to protect attention and performance

Sponsor standards

I only work with products that are functional, transparent, and truly relevant to CS teams. Partners can fact-check technical details, but editorial judgment stays independent.

Let’s work together

Best fit: B2B SaaS for CS, retention, adoption, VoC, support, RevOps, customer education.

If you’re targeting CS leaders who own retention and renewals, book a slot.

If you’re not sure which option fits, message me your goal and I’ll recommend the best placement.

– Hakan
Founder, The CS Café
TheCScafe.com