
Hakan Ozturk
Reach the CS leaders who own renewals and choose the tools. The CS Café is a weekly newsletter read by 4,400+ Customer Success leaders and practitioners at B2B SaaS companies, half of them in the US. I’m Hakan Ozturk, a former Director of Customer Success and moderator of a Reuters Events webinar on connecting customer experience to revenue. I write every sponsored placement myself, in the voice readers already trust for their renewal and QBR work.
Testimonials
"Our newsletter sponsorship with The CS Café brought the right eyes to our brand. Hakan was easy and enjoyable to work with." — Hannah Owen, Demand Generation Manager, Matik
"The CS Café Newsletter is the quintessential resource for all things Customer Success. The material is always current and actionable for CS organizations." — Kevin Herrholtz, VP of Client Success, AddShoppers
Why partner?
The right buyers. CS directors, VPs, and senior CSMs at B2B SaaS companies who own retention, renewal strategy, and tooling decisions.
Trusted context. Your brand appears alongside practical playbooks readers use on real accounts. Average open rate is 32%.
Limited inventory. Sponsor slots are capped and reviewed for category fit, so your message reaches an attentive list.
How It Works
Book a package and share your campaign goal and brand materials.
I write the copy in the CS Café voice and send it to you for approval.
Your placement runs on the agreed date (newsletter publishes Wednesday and Sunday).
You receive a results summary with opens and link clicks within 7 days of the final placement.
Sponsorship Examples
An example of what your Sponsorship might look like on my newsletter.
Read By Teams At
A sample of companies where CS Café readers work. Logos shown for identification only.
Sponsor With Confidence
Best fit: B2B SaaS tools for CS, retention, onboarding, adoption, VoC, support, RevOps, and customer education.
Less of a fit: B2C products and general sales tools with no customer success angle.
Tell me your campaign goal and timing, and I’ll recommend the right placement.
Looking for a custom collaboration?
Get in touch
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